Patient Information

Booking an Appointment

For most imaging exams and procedures, including CT scans and ultrasounds, an appointment is required. You can schedule your appointment by calling our clinic or submitting an appointment request form. For plain X-Rays, such as chest X-Rays, appointments are usually not necessary, but certain specialised scans may still require one. If you are unsure, please contact our team for clarification.

We understand that undergoing medical procedures can sometimes feel overwhelming. Our team works to schedule appointments as quickly as possible to provide a smooth experience.

Pre-Examination Instructions
When booking your appointment, our reception team will provide all the necessary instructions to help you prepare for your exam.

What to Bring to Your Appointment

• Referral/Request Form: This document from your doctor or referring provider is required to ensure eligibility for Medicare rebates.
• Previous Imaging or Reports: Bring any relevant past reports or imaging related to your scheduled exam.
• Medicare Card: Needed to process your Medicare rebate.
• Concession Cards: Health Care, Pension, or DVA cards, if applicable.
• WorkCover Details: If your procedure is work-related, bring your employer’s insurance details and claim number, or inform us if you plan to file a claim.

Note: Lakes Radiology accepts all referral forms.